Workplace & Employment Mediation

Helping employers and employees resolve workplace conflicts constructively and restore productive working relationships.

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Overview

Workplace mediation provides a safe and impartial environment for addressing employment-related conflicts. The process enables employees, managers, supervisors, and employers to discuss concerns openly and work towards practical solutions that support a healthy and productive workplace.

Benefits

1. Improves workplace relationships
2. Reduces escalation of workplace conflicts
3. Promotes open communication
4. Protects confidentiality
5. Reduces disruption to operations
6. Supports mutually agreed solutions

Suitable Clients

Employers, employees, managers, supervisors, HR departments, institutions, organisations, and professional teams.

Process

Consultation - Assessment - Agreement to Mediate - Private Meetings - Joint Session - Negotiation - Agreement - Follow-up

Duration

Usually 1–2 sessions, depending on the complexity of the matter.

Frequently Asked Questions

Examples include interpersonal conflicts, communication breakdowns, grievances, team disputes, and disagreements concerning workplace relationships.

Mediation is generally voluntary, although an organisation may have policies that encourage or provide for mediation.

The parties can agree on how the process and outcome will be documented, subject to applicable employment requirements.

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